Lawyers acting on behalf of an elderly Jamaican woman who was racially abused on a Ryanair flight are now demanding compensation and an apology from the airline.
They have described Ryanair’s response as inadequate.
The lawyers said at no time did the airline check on the well-being of 77 year-old Delsie Gayle and that Ryanair’s first contact was on November 2, fourteen days after the incident, when a letter dated October 21 arrived from Ireland.
David Mesher, the passenger seated alongside Mrs. Gayle on the flight from Barcelona, was filmed subjecting her to racist abuse.
Crew members made Mrs. Gayle, who suffers from arthritis and has a replacement knee, twice move seat, rather than remove Mr. Mesher from the flight.
Mrs. Gayle was on holiday with her daughter, a year after the death of her husband, when the incident occurred before take-off in Barcelona.
In a letter to Ryanair, law firm Leigh Day said at no point did any member of the cabin crew check the Jamaican’s woman’s well-being, and met her eventual complaints with disinterest and obstructiveness.
They also say that members of the media were shown the confidential letter from Ryanair to Mrs Gayle long before she received it.
As well as calling for an apology and compensation, the lawyers demand to know what steps Ryanair is taking, including crew training, to minimise the risk of similar future incidents.
Serve Ryanair right! I hope they compensate this woman ! I saw the incident and didn’t know the victim was a Jamaican woman ! Crazy !!
Sue dem bloodclatt yes I was wondering why them never move him rass instead ! Furthermore the damn passengers intervened not the flight staff! The man could’ve easily put hands on the woman! if it was the other way around wouldn’t hear the end of it. Them mussi feel she never have family.
Talk tuh di judge nice :hn A bet unnu shake up every folly ground right about now when dah racist lawsuits yah lick unnu fi dah 6 love yah eh. A suh yuh deal wid dem.. Beat dem at dem game. Dat racist bumbo das why di place cyaah good old ass white bitch nigga probably stuck inna him ways deh now.. yuh nuh waah bawn all when him did bawn inna feem time. One dutty one like him call mi auntie a nigga she a tek care a him… use to be big judge tuh and him shout offa har an seh you nigga she seh why yuh behaving like that…a less dan a week di pussy dead… Suh all when dem deh pan dem death bed dem nuh learn… A patient ppl duh all di nursing sum deh cause mi hudda get inna chubble first of all di zero tolerance mi hudda fail. All him being a judge deh now can yuh imagine how much black man deh a jail innocently just cause a dem color. Mi seh dis sweet mi only God know.